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lost my data in my account firefox

samir
samir
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I can't recover my password from backup and all my data in the Firefox account, please help me soon time .

I can't recover my password from backup and all my data in the Firefox account, please help me soon time .

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Samir, are you able to connect to your Firefox/Mozilla Account? If you don't know your Firefox/Mozilla Account login, the following steps won't work. (Resetting that login clears your data anyway.)

You can check what data is in the Sync cloud for your Mozilla Account using the About Sync add-on:

https://addons.mozilla.org/firefox/addon/about-sync/

After you install the add-on, you can type or paste about:sync in the address bar and press Enter to load it. The page shows each category of data currently found in the Sync cloud.

I think password would be listed under the "crypto" category (however, I don't sync saved logins, so I can't confirm that).

Anything there?