What do I do or who can I email?

Try to click '''Help''' in top right corner of the app and select '''Contact support'''. It should be the fastest. Check also your subscription details on the https://accounts.firefox.com/ page.

''<p>Micheal [[#answer-1663092|said]]</p>'' <blockquote>What do I do or who can I email? </blockquote> Well you could have posted your question using the Mozilla VPN form instead of posting a thread in the (desktop) Firefox section. Here is the Knowledge Base for the Mozilla VPN product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn If you prefer to get a refund instead of using Mozilla VPN then see https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn Here is where you can get direct ticket support since Mozilla VPN is a subscription based product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form