Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

account sync failure

  • 1 balas
  • 0 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh markwarner22

more options

hello, I recently formatted my PC, and when installing Firefox again, I logged into my account and tried to sync to get my history, extensions and bookmarks. But I can't for some reason. can you help?

hello, I recently formatted my PC, and when installing Firefox again, I logged into my account and tried to sync to get my history, extensions and bookmarks. But I can't for some reason. can you help?

Semua Balasan (1)

more options

My understanding of sync if you wipe clean and reinstall Firefox and login to Firefox sync account if the new login has nothing saved aka bookmarks or password manager it would clear the sync to match the new setup and that could remove all the saved previous data clearing all that data as well.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.