Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Files upload repeatedly to Box.com folder until browser is closed

  • 1 balas
  • 0 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh markwarner22

more options

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files. When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior. The behavior persists when using a private window with all extensions disabled. The bug does not appear to affect Chrome: files upload once as expected. In Firefox, other services such as Dropbox and Google Drive are not affected, only Box. Anybody else experienced this and found a solution?

Semua Balasan (1)

more options

Without any error reporting to post or send or error screenshot no one will know what is going on here.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.