Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Archiving to Local Folder not working

  • 1 balas
  • 0 memiliki masalah ini
  • 15 kunjungan
  • Balasan terakhir oleh Lester Arbusto

more options

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help.

My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed.

TIA Les

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help. My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed. TIA Les

Solusi terpilih

SOLVED. In fact what was happening is that when I created the "Archive' subfolder under Local Folders, it was set up by default to delete all old messages. So when I moved messages to the new folder, they all got deleted.

The folder's properties say that it is set up with the same settings as the account, and Local Folders (which seems to be considered an "account") must have been set up to delete older messages.

    • So, when setting up a Local Folder for archiving messages from an IMAP account, before creating your archive folder, be sure to go into your Local Folders settings and make sure the default is to keep all messages. Otherwise all the messages you try to archive could get deleted.**
Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

more options

Solusi Terpilih

SOLVED. In fact what was happening is that when I created the "Archive' subfolder under Local Folders, it was set up by default to delete all old messages. So when I moved messages to the new folder, they all got deleted.

The folder's properties say that it is set up with the same settings as the account, and Local Folders (which seems to be considered an "account") must have been set up to delete older messages.

    • So, when setting up a Local Folder for archiving messages from an IMAP account, before creating your archive folder, be sure to go into your Local Folders settings and make sure the default is to keep all messages. Otherwise all the messages you try to archive could get deleted.**

Diperbarui oleh Lester Arbusto pada

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.