Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Thunderbird Will Not Load

  • 1 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh Mapenzi

charlesvaughn693
charlesvaughn693
more options

I am currently using Thunderbird (128.6.0esr) on a Mac with OS Sonoma (14.7.1). I have used Thunderbird for many years with a Gmail account on both Windows and Mac machines, and it has always worked well.

But a couple of days ago when I tried to open Thunderbird it went into some kind of loop. The MacOS spinning beach ball appeared and would not go away no matter what I did or how long I waited. The only way out was to Force Quit Thunderbird. Rebooting the Mac and trying again produced the same results.

I have logged into the Gmail account on the web and had no trouble accessing it. But every time (and I have made many attempts) I try to load Thunderbird the spinning beach ball appears again.

I cannot check any of the various settings that Help articles have suggested checking since Thunderbird will not load at all.

If anyone can suggest how to resolve my problem, I would greatly appreciate it.

I am currently using Thunderbird (128.6.0esr) on a Mac with OS Sonoma (14.7.1). I have used Thunderbird for many years with a Gmail account on both Windows and Mac machines, and it has always worked well. But a couple of days ago when I tried to open Thunderbird it went into some kind of loop. The MacOS spinning beach ball appeared and would not go away no matter what I did or how long I waited. The only way out was to Force Quit Thunderbird. Rebooting the Mac and trying again produced the same results. I have logged into the Gmail account on the web and had no trouble accessing it. But every time (and I have made many attempts) I try to load Thunderbird the spinning beach ball appears again. I cannot check any of the various settings that Help articles have suggested checking since Thunderbird will not load at all. If anyone can suggest how to resolve my problem, I would greatly appreciate it.

Semua Balasan (1)

Mapenzi
Mapenzi
  • Top 25 Contributor
more options

Do you use the "Mac OS-X Address Book" in Thunderbird Address Book? If you can't determine because of the "freeze" first test would be to start TB in "Troubleshooting Mode" https://mzl.la/3AbU5jz If TB still won't load go to System Preferences > Security & Privacy > Privacy tab and select "Contacts" in the left pane: uncheck "Thunderbird.app" . Start Thudnerbird

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.