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Invisible email

  • 2 balas
  • 0 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh DavidGG

vandru
vandru
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Hi folks.

I have a situation where I need to access an email but it seems to be invisible.

It's supposed to be in the Inbox, and when I do a search the results show it is there, yet it doesn't display or is otherwise accessible. The email dates from 2020.

Thanks.

Hi folks. I have a situation where I need to access an email but it seems to be invisible. It's supposed to be in the Inbox, and when I do a search the results show it is there, yet it doesn't display or is otherwise accessible. The email dates from 2020. Thanks.

Semua Balasan (2)

david
david
  • Top 10 Contributor
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Searches use the global index, which may well contain index info from older messages. My inference is that the message no longer is there. If you exit thunderbird and delete the global index and restart thunderbird, the global index will be recreated and it probably will no longer show that message.

Membantu?

DavidGG
DavidGG
  • Top 10 Contributor
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Can you see the actual message contents from the search results, or just a reference to the message?

Membantu?

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