We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

when i open firefox a software download 3.0.19 appears consistently

  • 2 balas
  • 8 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Morbus

AnonymousUser
AnonymousUser
more options

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox

This happened

Every time Firefox opened

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox == This happened == Every time Firefox opened

Solusi terpilih

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

Morbus
Morbus
more options

Solusi Terpilih

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates) C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field. See also http://kb.mozillazine.org/Show_hidden_files_and_folders