Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why am I always asked to re-fresh my browser when using Hotmail?

  • 6 balas
  • 18 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh cor-el

more options

Hello,

I have Firefox 3.6, Windows 7 Home Premium. When I am in Hotmail and viewing my emails, I am asked repeatedly to refresh my browser window. I keep getting this message:

"Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. "

The trouble is I have only used one computer, have only one computer, and no other users have ever used my Hotmail account.

No matter how many times I refresh my browser, whether using my inbox refresh key, or my browser refresh key, I keep getting the same above message over-and-over again.

I have change my theme, checked for updates, searched the help forums, and still no success.

Please help. Thank you

Hello, I have Firefox 3.6, Windows 7 Home Premium. When I am in Hotmail and viewing my emails, I am asked repeatedly to refresh my browser window. I keep getting this message: "Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " The trouble is I have only used one computer, have only one computer, and no other users have ever used my Hotmail account. No matter how many times I refresh my browser, whether using my inbox refresh key, or my browser refresh key, I keep getting the same above message over-and-over again. I have change my theme, checked for updates, searched the help forums, and still no success. Please help. Thank you

Semua Balasan (6)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Hello,

I thank you for your help, but I did every thing you suggested and I still have the problem.

more options

did as you asked no change. How do I know which sites are causing prob.?????

more options

that works, but have to keep doing it, why? Looks like firefox6 and hotmail aren't friends

more options

Hello Firefox,

Perhaps you need to make Hotmail and Fire Fox friends, or at least business associates. It shouldn't matter that Hot Mail is an IE platform email server.

What matters, is that you create a "plug in" that solves this problem.

It also appears that many people are having this problem.

Thank you to everyone for your replies.

more options

You can also try to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)