Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I changed my Yahoo password, and now I'm being asked to log in whenever I start Firefox in order to access my Yahoo home page.

  • 3 balas
  • 3 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh Kashinka

more options

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

Semua Balasan (3)

more options

It might be a cookie problem. Try deleting your Yahoo!-related cookies, then signing in with the "Keep me signed in" box checked.

more options
  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Other things that need attention:

Your user agent shows that it has been corrupted by the MEGAUPLOAD Toolbar, Firefox/3.6 instead of Firefox/3.6.12

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6 MEGAUPLOAD 1.0 ( .NET CLR 3.5.30729)

See Web sites or add-ons incorrectly report incompatible browser

more options

Thank you both for your suggestions. I did everything you said but I'm still having this problem.

One weird feature of this is that I am only having this issue on my home computer. At work I do not use my Yahoo portal as my home page, but I do have it bookmarked, and I am never asked to log in, either to my portal page or my e-mail account.

Perhaps that helps to narrow down the problem?