Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

As of yesterday I cannot download pdf files. Instead I get a pop up box that says CONVERT and gives me dozens of programs. How do I just download without this box stopping me?

  • 1 balas
  • 4 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

i click on any pdf file and instead of it just downloading and opening automatically as it has always done - instead it shows the download box and then another pops up titled CONVERT and then gives me a million different options - word / excel / every version of every one! DOS. even if i pick one it comes up in computer language. As of 2 days ago it worked properly and in Safari or another program I can open the pdf. What's happening? HELP

i click on any pdf file and instead of it just downloading and opening automatically as it has always done - instead it shows the download box and then another pops up titled CONVERT and then gives me a million different options - word / excel / every version of every one! DOS. even if i pick one it comes up in computer language. As of 2 days ago it worked properly and in Safari or another program I can open the pdf. What's happening? HELP

Semua Balasan (1)

more options

You can try "Reset Download Actions"