Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I can't use my fingerprint password manager since I added the newest version of Firefox

  • 3 balas
  • 11 memiliki masalah ini
  • 15 kunjungan
  • Balasan terakhir oleh ChasFudge

conniepj
conniepj
more options

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

Semua Balasan (3)

TonyE
TonyE
  • Moderator
more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

conniepj
conniepj Pemilik pertanyaan
more options

Wow, what a shame. Until I can get in touch with HP to see what they are going to do, my computer is only 6 months old, I have had to abandon FireFox for Google Chrome to get the device to work. Shouldn't be happening on a 6 month old product!

ChasFudge
ChasFudge
more options

Chrome works, IE9 works, so it must be Mozilla.