We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

When I open firefox 4 or a new window I get an error message "components.classes[cid] is undefined" how do I fix this

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

pc976
pc976
more options

I upgraded to firefox 4 and now whenever I open the browser or a new window in the browser I get an error message that reads "Components.classes[cid] is undefined. How do I fix this message. I have reinstalled firefox 4 three times and still get the message. I am running windows 7 pro

I upgraded to firefox 4 and now whenever I open the browser or a new window in the browser I get an error message that reads "Components.classes[cid] is undefined. How do I fix this message. I have reinstalled firefox 4 three times and still get the message. I am running windows 7 pro

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")