Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

actualización complementos abren siempre ventana

  • 6 balas
  • 2 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh argen123

more options

Hola, desde hace unos días, cuando se actualiza un complemento no solo que abre la ventana diciendo que se actualizó una vez, como es lo normal, sino que sigue abriendo la ventana cada vez que inicio Firefox. ¿Qué puede haber pasado? (no tengo spyware ni nada de eso)

Hola, desde hace unos días, cuando se actualiza un complemento no solo que abre la ventana diciendo que se actualizó una vez, como es lo normal, sino que sigue abriendo la ventana cada vez que inicio Firefox. ¿Qué puede haber pasado? (no tengo spyware ni nada de eso)

Semua Balasan (6)

more options
more options

Unfortunately, none of that solved the problem. I had to disable two extensions that were recently updated.

more options

Did you try to delete the file prefs.js in the Firefox Profile Folder?

more options

I found several prefs.js files, I deleted them (but not a small one that seemed to be a default setting file). Since I had Firefox open at the time of deletion, it wrote one of the files again when I close FF. Seeing that, and also checking that the files were not write protected (before the deletion, of course), I assumed that there were not problems with those files.

FF was still with the problem after that.

A time later, I opened Thunderbird to go to a newsgroup, and I found that it has lost all it's configuration. Fortunately, I still had the files in the Recicle Bin, so I restored them.

more options

You only need to remove the file in the Firefox Profile Folder that you can reach via the "Help > Troubleshooting Information > Profile Directory: Open Containing Folder" link.

There is no need to remove that file if present in another location like you did with the file in the Thunderbird profile.

more options

Hello, I found the profile folder. I tried deleting the prefs.js but that didn't fix the problem. Then I found that there were several *.js files there, and the problem was fixed deleting the user.js file. I don't see much other change (so far), I even had the password to this site still stored in FF, and also all the bookmarks.

Thanks cor-el.