Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I need help updating from 3.6. Under "help" I have no tabs for updating. I desperately need to update to start a website.

  • 2 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh cor-el

trish.dougherty@gmail.com
trish.dougherty@gmail.com
more options

I'm running 3.6.18. I've read everything I can online about updating Firefox. I clicked on the "Help" tab, but there is no tab for updating. I clicked on Edit-Preferences-Advanced, but there are only 2 options, Add-ons and Search engines. HELP!

When I tried to download it from Firefox, it wants to save it in archives. I'm fairly new to Ubuntu, DUH. I really, really don't want to have to go to Windows to do this. Please, please help! I was in line 2 different days for live chat, but it closed before it was my turn.

I'm running 3.6.18. I've read everything I can online about updating Firefox. I clicked on the "Help" tab, but there is no tab for updating. I clicked on Edit-Preferences-Advanced, but there are only 2 options, Add-ons and Search engines. HELP! When I tried to download it from Firefox, it wants to save it in archives. I'm fairly new to Ubuntu, DUH. I really, really don't want to have to go to Windows to do this. Please, please help! I was in line 2 different days for live chat, but it closed before it was my turn.

Semua Balasan (2)

finitarry
finitarry
more options

Can you download the version you want and install it?

If that fails, try this page, and choose the platform you want.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You need to update your Ubuntu branded Firefox version via the Ubuntu software update.

You can only update Firefox versions if you install the official Firefox version from the Mozilla site.