Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

cannot open browser after update

  • 1 balas
  • 4 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh SafeBrowser

more options

after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

Semua Balasan (1)

more options

That message is an indicator that the updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall.

  1. Download a fresh Firefox copy and save the file to the desktop.
  2. Uninstall your current Firefox version.
  3. Remove the Firefox program folder/directory before installing that newly downloaded copy of the Firefox installer.
  4. Install the fresh copy of Firefox that you downloaded in step 1


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

Diperbarui oleh SafeBrowser pada