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Having used firefox as our browser for some time, we now find that we cannot access the internet via firefox.

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corskiebond
corskiebond
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We use windows 7. Internet Explorer always asks if we want to use it as our browser and we always say no. We just get a message when we try to log on to Mozilla Firefox saying Firefox can't connect to the internet via home.bt.yahoo.com. We are not very tech savvy - can you help

We use windows 7. Internet Explorer always asks if we want to use it as our browser and we always say no. We just get a message when we try to log on to Mozilla Firefox saying Firefox can't connect to the internet via home.bt.yahoo.com. We are not very tech savvy - can you help

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Abhi M
Abhi M
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May be your firewall blacklisted Firefox. Please go through your firewall settings too see if there is any access rules that blocking Firefox processes.

the-edmeister
the-edmeister
  • Moderator
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See this support article - Fix problems connecting to websites after updating Firefox