Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Can't sign in to eBay: am told user name and/or password is wrong but not so.

  • 2 balas
  • 4 memiliki masalah ini
  • 17 kunjungan
  • Balasan terakhir oleh hamptonian

more options

When I try to sign in to eBay I am told (in red) that the user name or password is incorrect but neither is. No problem with IE.

When I try to sign in to eBay I am told (in red) that the user name or password is incorrect but neither is. No problem with IE.

Solusi terpilih

Looks like you might have an old password saved in Firefox.

The instructions here should be able to help you remove your saved ebay password.

https://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords?#w_viewing-and-deleting-passwords

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

more options

Solusi Terpilih

Looks like you might have an old password saved in Firefox.

The instructions here should be able to help you remove your saved ebay password.

https://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords?#w_viewing-and-deleting-passwords

more options

Thank you timc. I still don't know why it happened but deleting the (apparently correct) user name and password and then re-entering them on going to the site has done the trick.