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Firefox will not play .ogv video files when loaded from a server. Does anyone have any answers that will fix this?

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  • Balasan terakhir oleh kushpa

kushpa
kushpa
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I've read the suggestions for fixing this, and none of them work. I've updated my .htaccess to match MIME types for .ogv, I've uploaded the files as both Binary and ASCII, neither method works. The .ogv file plays fine when you load it from a local file, but it will not play when viewed from a remote server. I've confirmed with my hosting company that the .htaccess and all other issues for HTML5 are up-to-date. Safari and Chrome play the HTML5 videos just fine, but Firefox will not. Does anyone have any concrete answers as to what the problem is. I'm also serving up the video files as .webm and .mp4, but neither of these formats works in Firefox either.

I've read the suggestions for fixing this, and none of them work. I've updated my .htaccess to match MIME types for .ogv, I've uploaded the files as both Binary and ASCII, neither method works. The .ogv file plays fine when you load it from a local file, but it will not play when viewed from a remote server. I've confirmed with my hosting company that the .htaccess and all other issues for HTML5 are up-to-date. Safari and Chrome play the HTML5 videos just fine, but Firefox will not. Does anyone have any concrete answers as to what the problem is. I'm also serving up the video files as .webm and .mp4, but neither of these formats works in Firefox either.

Solusi terpilih

I pestered my hosting service a little more and told them all the support topics here said it was a hosting issue. They re-checked it, and did a little work on their end, and *voila*, everything works fine now!!

Bottom line advice: Pester your hosting service to resolve this issue!!

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cor-el
cor-el
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  • Top 10 Contributor
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That can happen if the server isn't configured properly to send the files with a by Firefox supported MIME type.

Did you check via the Web Console which headers Firefox receives when requesting the .ogv file?

If that is OK then it is possible that the file is using an unsupported coding method.

kushpa
kushpa Pemilik pertanyaan
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Solusi Terpilih

I pestered my hosting service a little more and told them all the support topics here said it was a hosting issue. They re-checked it, and did a little work on their end, and *voila*, everything works fine now!!

Bottom line advice: Pester your hosting service to resolve this issue!!