Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I haven't been able to finalize any recent upgrade.

  • 2 balas
  • 1 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh KeithScott

KeithScott
KeithScott
more options

I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

Solusi terpilih

I succeeded by using IE to do the upgrade. TKS

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

dumdidadida
dumdidadida
more options

Hi,

Please also try updating using the full installer after exiting Firefox: https://www.mozilla.org/en-US/firefox/new/

Updating Firefox

FAQ

KeithScott
KeithScott Pemilik pertanyaan
more options

Solusi Terpilih

I succeeded by using IE to do the upgrade. TKS