Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

docx file is coverted to viewattachment when downloading attachment in charter

  • 1 balas
  • 13 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh tiduslee

jeptech
jeptech
more options

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options.

When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension.

This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing

Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options. When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension. This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

Semua Balasan (1)

tiduslee
tiduslee
more options

try using ,downlaoding. adobe flash+rightclick,while in firefox. and go to web settings if possible then try typing in URL slot the link you want to open and save it ...if that doesnt work then u may need codecks .or support apss.(ergo)html files ...hopefully this post can help u. have a wonderfull day...from firefox&freinds...