Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

add on manager won't load adblock plus download corrupt

  • 2 balas
  • 11 memiliki masalah ini
  • 21 kunjungan
  • Balasan terakhir oleh finisher1111

more options

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

Solusi terpilih

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (2)

more options

Solusi Terpilih

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thanks for the help. All seems to be fine now