Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why bug "Firefox is already running but does not respond" remains user's responsibility ?

  • 5 balas
  • 51 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

I'm very disappointed (and angry) by the fact that this bug has been dragged from one version to the next version for years already. Just google a bit and you will see that it is an ever going sad story.

Questions, complaints, how-to's etc... year after year, always for the same issue ! How many people have become frustrated like me ?

I'm sure not the only user to be redirected from one possible solution to another possible solution. If that does not work, try this and that... and so on. I went from one "solution" to the next, and wasted hours, just to bump into this recurring stupid message, over and over again.

So my question goes directly to the developers : Why do we (users) have to care about fixing a problem that in the first place should not even exist ? Why does this problem remains for years without cure ?

Sorry guys, it is not the responsibility of the users to try all sorts of tricks. Just fix this thing please. What is actually my problem ? Very simple answer : Firefox

I'm very disappointed (and angry) by the fact that this bug has been dragged from one version to the next version for years already. Just google a bit and you will see that it is an ever going sad story. Questions, complaints, how-to's etc... year after year, always for the same issue ! How many people have become frustrated like me ? I'm sure not the only user to be redirected from one possible solution to another possible solution. If that does not work, try this and that... and so on. I went from one "solution" to the next, and wasted hours, just to bump into this recurring stupid message, over and over again. So my question goes directly to the developers : Why do we (users) have to care about fixing a problem that in the first place should not even exist ? Why does this problem remains for years without cure ? Sorry guys, it is not the responsibility of the users to try all sorts of tricks. Just fix this thing please. What is actually my problem ? Very simple answer : Firefox

Semua Balasan (5)

more options

Do you get this error only after closing and restarting Firefox or always?

In case of the latter:

Do you still have a default profile and is the profile as you see in the profiles.ini file marked as "Default=1" still present?

Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

more options

Thank you. Only after closing and restarting Firefox

more options
  • Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the Task Manager.
  • Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
  • Try to wait a bit longer (30 seconds) to give Firefox more time to close properly.

See also:

more options

Thank you

File - Exit (followed by 30 sec waiting before launching new session) makes no difference. Still same error when launching Firefox.

Win xp => Task Manger always required to kill running firefox.exe.

more options

Did you check out the Hang KB articles that I mentioned above?

You can check for problems caused by extensions and plugins.