Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

How can I add/change e-mail account password? How can I test the account?

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh christ1

techtool-55
techtool-55
more options

For several days I have been unable to send or receive messages using Thunderbird. Works OK with another mail client. This problem started right after installing a security update 24.4.0 (20140316131045). I went to Options/Security/Passwords and deleted all the saved passwords. When I try to download messages, however, the system is not asking me to enter a new password. Thunderbird regrettably lacks a "Test" button to test access to the accounts. Any suggestions?

For several days I have been unable to send or receive messages using Thunderbird. Works OK with another mail client. This problem started right after installing a security update 24.4.0 (20140316131045). I went to Options/Security/Passwords and deleted all the saved passwords. When I try to download messages, however, the system is not asking me to enter a new password. Thunderbird regrettably lacks a "Test" button to test access to the accounts. Any suggestions?

Semua Balasan (1)

christ1
christ1
  • Top 25 Contributor
more options

If you're not being prompted for the password Thunderbird is unable to reach the server.

Verify your firewall settings and make sure Thunderbird isn't blocked.

You can easily verify your password using webmail.