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Thunderbird is not downloading my email

Kershman
Kershman
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My emails are on the web server for PDQ email address but are not downloading into Thunderbird when I ask them to download. It has been a couple of days of no message downloads. I have checked all the settings with PDQ/airmail.net and they say there is no problem on their end.

Do you think I need to reinstall Thunderbird and if I do... Do I lose my email info, addresses, contacts, etc

My emails are on the web server for PDQ email address but are not downloading into Thunderbird when I ask them to download. It has been a couple of days of no message downloads. I have checked all the settings with PDQ/airmail.net and they say there is no problem on their end. Do you think I need to reinstall Thunderbird and if I do... Do I lose my email info, addresses, contacts, etc

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JDnHuntsvilleAL
JDnHuntsvilleAL
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I had a similar situation with Gmail -- it wasn't downloading messages and I could not send messages. I finally did just uninstall TBird and reinstalled it, and everything started working again.

And no, I did not lose any of my emails or settings. I believe there is an option during the uninstall that specifies to delete all user settings -- just be sure that is NOT checked.