Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

inbox lost old messages

  • 4 件の返信
  • 4 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: schleij

more options

I changed web hosts but kept my old domain name and email addresses and installed new passwords for both mail accounts. when I went into TB it asked me for the new PW and logged in just fine and downloaded new messages but all of the old messages disappeared from the inbox. Is there any way to get then back?

I changed web hosts but kept my old domain name and email addresses and installed new passwords for both mail accounts. when I went into TB it asked me for the new PW and logged in just fine and downloaded new messages but all of the old messages disappeared from the inbox. Is there any way to get then back?

すべての返信 (4)

more options

What's been your account type on the old server - POP or IMAP?

more options

type is imap

more options

With IMAP all mail is managed on the server.

The new server obviously knows nothing about the existing messages on the old server.

What you should have done prior to moving your domain to a new provider is to move all messages off of the old server to your 'Local Folders' account.

It's probably too late for that now. So unless you do have a backup of your messages on the old server, they are lost.

more options

Thanks for the reply. I may be able to recover them from the old server.