Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Not recognizing new or old password & unable to login to email

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Matt

more options

I replaced old password used to log on to e-mails for jkbarbee@cox.net last evening (Sun 8-3-14). I went to log into emails this morning and it wouldn't recognize new or old password. It kept giving me an error message that pop.server didn't recognize user name and/or password and denied access. Used your tools section to reset password and it still isn't recognizing. (And for some odd reason I cleared password manager portal that showed passwords for this system. Any help to get into system and correct my incompetence will be greatly appreciated. Thank you, Karen /barbee

I replaced old password used to log on to e-mails for jkbarbee@cox.net last evening (Sun 8-3-14). I went to log into emails this morning and it wouldn't recognize new or old password. It kept giving me an error message that pop.server didn't recognize user name and/or password and denied access. Used your tools section to reset password and it still isn't recognizing. (And for some odd reason I cleared password manager portal that showed passwords for this system. Any help to get into system and correct my incompetence will be greatly appreciated. Thank you, Karen /barbee

選ばれた解決策

last few times I have seen this it was a "password vault" thing in the internet security suite that kept substitution the old password because it knew better. Do you have such a thing in your internet security suite

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

last few times I have seen this it was a "password vault" thing in the internet security suite that kept substitution the old password because it knew better. Do you have such a thing in your internet security suite