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Firefox crashes

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

rrakocza
rrakocza
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Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

すべての返信 (1)

cor-el
cor-el
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  • Top 10 Contributor
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Can you start Firefox in Safe Mode by holding down the Shift/Options key?

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

If you can't open Firefox, see: