Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

more options

Ever since firefox put that video on the opening screen it's started crashing constantly. Is anyone else having this problem?

Ever since firefox put that video on the opening screen it's started crashing constantly. Is anyone else having this problem?

すべての返信 (1)

more options

If there are problems with a snippet or you otherwise do not want to see snippets on the about:home page then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page. Close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets currently stored in IndexedDB and make Firefox use a default snippet set.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder.