Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox seems to be blocked from/with DNS access, but only on one network.

  • 9 件の返信
  • 3 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: FredMcD

more options

When I try to access https web pages in firefox I get (Firefox can't establish a connection to the server at www.google.com.). This does not affect any other browsers, nor is it encountered on any other networks. I've tried google dns, and fresh installs. This is a public wifi network, so I cannot modify their network. I believe that firefox is being blocked on the router, but I do not understand how that would work, or how to avoid it (other than use chrome). I prefer firefox and it's add-ons though. I've even tried modifying the user-agent with limited success. I do not want to use tor or a proxy.

When I try to access https web pages in firefox I get (Firefox can't establish a connection to the server at www.google.com.). This does not affect any other browsers, nor is it encountered on any other networks. I've tried google dns, and fresh installs. This is a public wifi network, so I cannot modify their network. I believe that firefox is being blocked on the router, but I do not understand how that would work, or how to avoid it (other than use chrome). I prefer firefox and it's add-ons though. I've even tried modifying the user-agent with limited success. I do not want to use tor or a proxy.

すべての返信 (9)

more options
more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

FredMcD, the error says nothing about a certificate, plus I scoured the internet looking for a solution (trying any that would not harm my pc), plus it is only one network.

Cor-el, This problem happens on a clean install. I installed windows fresh on a laptop, downloaded firefox, installed it, and there was the error. I'll try looking for malware (already have malwarebytes installed).

I think firefox itself is being targeted on the network (unsure how), because I changed the user-agent to a google bot and accessed google (but nothing else). Wondering what else id's firefox. Also I didn't want to say this, (because people hate torrents), but if any program even looks like a torrent protocol; every connection in firefox is unable to connect (but other browsers are unaffected).

Even download manager programs are affected, but other browsers are unfazed.

more options

PlanetKiller said

Also I didn't want to say this, (because people hate torrents), but if any program even looks like a torrent protocol; every connection in firefox is unable to connect (but other browsers are unaffected). Even download manager programs are affected, but other browsers are unfazed.

I have downloaded many torrents thru Firefox. Seldom is there a problem.

Did you use all of the mal-ware scanners above?

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Troubleshoot Firefox Issues Caused By Malware {web link}

more options

I use utorrent for my torrent program. Also I recently wiped and re-installed windows and firefox on a laptop and had the same problem.

Furthermore, it only happens on one wireless network, I've never encountered this problem on any other network. That's why I think firefox is being partially blocked exclusively. I'll continue going through the malware scanners, but I haven't found anything yet.

more options

What network, and who owns it?

Some private, semi-private WiFi may have blocks for whatever reason.

more options

Hardees' (a fast-food restaurant).

more options

I have been using CurrPorts (great) to monitor the network. It seems that chrome and IE use different remote ports and FF, along with other programs use default ports of 80 and 433, along with a few others. If I could find a port proxy for my computer, or route network traffic through chrome ...

more options