Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

no audio

  • 3 件の返信
  • 45 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: gb_315

more options

Firefox 35.0.1; windows 7 Ultimate, 64-bit The only 'always activate' plug-ins are Acrobat and (either) Shockwave or Silverlight (not both).

FF web audio had been working. Now, video still works, but no sound - in particular, YouTube. However, audio does work fine if I open a FF 'private window' - same page, same FF; but there, it works. I had this same problem before, and it cleared after uninstalling/reinstalling Shockwave. This time, no luck with that. And, emphatically, I now see that Both Shockwave (16.0.0.305) and Silverlight plug-ins do the same thing. That seems to say that Shockwave is not the problem.

The Windows 'mixer' settings look fine.

Summary: - No audio from FF - ... except, if I open a 'private window'; Audio there works fine. - Same problem with either Shockwave or Silverlight plug-in - I have re-installed Shockwave, anyway.

Any suggestions would be appreciated.

Firefox 35.0.1; windows 7 Ultimate, 64-bit The only 'always activate' plug-ins are Acrobat and (either) Shockwave or Silverlight (not both). FF web audio had been working. Now, video still works, but no sound - in particular, YouTube. However, audio does work fine if I open a FF 'private window' - same page, same FF; but there, it works. I had this same problem before, and it cleared after uninstalling/reinstalling Shockwave. This time, no luck with that. And, emphatically, I now see that Both Shockwave (16.0.0.305) and Silverlight plug-ins do the same thing. That seems to say that Shockwave is not the problem. The Windows 'mixer' settings look fine. Summary: - No audio from FF - ... except, if I open a 'private window'; Audio there works fine. - Same problem with either Shockwave or Silverlight plug-in - I have re-installed Shockwave, anyway. Any suggestions would be appreciated.

選ばれた解決策

What to do if Firefox won't play any sounds

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

Without meaning to be snippy, I think my post says that I'd tried these things ... to no avail.

That aside, the problem has spontaneously cleared, or at least gone into remission. Not from anything I did - a veritable miracle!

So, thanks.

この回答をすべて読む 👍 1

すべての返信 (3)

more options
more options

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

more options

選ばれた解決策

What to do if Firefox won't play any sounds

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

Without meaning to be snippy, I think my post says that I'd tried these things ... to no avail.

That aside, the problem has spontaneously cleared, or at least gone into remission. Not from anything I did - a veritable miracle!

So, thanks.