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Forgotten sync password and can't find the "forgot password" button/link in option-sync tab.

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: loyheng

loyheng
loyheng
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Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password.

but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password. but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

選ばれた解決策

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as yourname@mail.com
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
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すべての返信 (2)

Sashoto Seeam
Sashoto Seeam
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選ばれた解決策

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as yourname@mail.com
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
loyheng
loyheng 質問者
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Thanks a lot bro. At last. But firefox sign-out is confusing. Instead of sign-out link/button, firefox used "disconnect" which I was a bit wary of clicking. Anyway, thank you.