Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Pdfs and word docs started not displaying correctly in browser. How do I fix this?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: jesilyn88

more options

Until about a week ago, when I would open a pdf or word document in Firefox, it would open in a new Window and I could view it without download. Now, when I open a pdf, it shows some lines, but no text. I can only view the document if I then download the document, which will display correctly. Today, I tried to open a Word document from Firefox. A new window opened and it told me how many pages there was, but all of the pages are blank.

Is there a way to fix this? I like not having to download the documents unless I want to save them.

I'm using Firefox 37.0.1 on a computer running Windows 7 Enterprise, Service pack 1.

Thanks, Jessica

Until about a week ago, when I would open a pdf or word document in Firefox, it would open in a new Window and I could view it without download. Now, when I open a pdf, it shows some lines, but no text. I can only view the document if I then download the document, which will display correctly. Today, I tried to open a Word document from Firefox. A new window opened and it told me how many pages there was, but all of the pages are blank. Is there a way to fix this? I like not having to download the documents unless I want to save them. I'm using Firefox 37.0.1 on a computer running Windows 7 Enterprise, Service pack 1. Thanks, Jessica

選ばれた解決策

Ok. My computer ran updates last night and today it works. So, I'm good for now. If this happens to anyone else, I'm not sure how it was fixed besides the fact that my computer ran updates and restarted.

Thanks, Jessica

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Ok. My computer ran updates last night and today it works. So, I'm good for now. If this happens to anyone else, I'm not sure how it was fixed besides the fact that my computer ran updates and restarted.

Thanks, Jessica