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I cannot open AOL email. It drops down and shows I have email. When I click on it nothing comes up

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: Lonbatr72

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Aol is my home page. It shows I have messages, but when I click on the message icon it goes to a blank page Even on the mail icon, it drops down to show messages until I try to open them, then the blank page. This has been going on for 2 days.Also the look of the AOL home page has changed. The address of the page that comes up which is blank has https://mail.aol.com/en-us/DisplayMessage.aspx?folder=Inbox&Uid=33865129&icid=apimail_flac_wwl&icid=aol.com-nav

Aol is my home page. It shows I have messages, but when I click on the message icon it goes to a blank page Even on the mail icon, it drops down to show messages until I try to open them, then the blank page. This has been going on for 2 days.Also the look of the AOL home page has changed. The address of the page that comes up which is blank has https://mail.aol.com/en-us/DisplayMessage.aspx?folder=Inbox&Uid=33865129&icid=apimail_flac_wwl&icid=aol.com-nav

選ばれた解決策

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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すべての返信 (3)

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Are you allowing the use of cookies and javascript? The page tells me that both are required. I cannot go any further than that, since I am not a member.

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選ばれた解決策

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Thanks, all systems normal