Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The Sync is not restoring my saved bookmarks

  • 1 件の返信
  • 15 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: guigs

rbujanover
rbujanover
more options

I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

選ばれた解決策

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already? 

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected.

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recover important data from an old profile

I am sorry that I could not be more helpful.

この回答をすべて読む 👍 2

すべての返信 (1)

guigs
guigs
more options

選ばれた解決策

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already? 

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected.

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recover important data from an old profile

I am sorry that I could not be more helpful.