Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes when attempting to print

  • 5 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: baldifabrizio

more options

When in Firefox, if I attempt to print a page (either through typing Command-P or via the File menu), it crashes immediately (even before bringing up the popup to select printing options). It does this for all pages (ie. page content does not seem to matter). Also, if I go to the same URL in another browser such as Chrome, the page can be printed without incident.

Here is the most recent crash ID and report: bp-365ce20b-9536-4107-9937-5b3f52150611 https://crash-stats.mozilla.com/report/index/365ce20b-9536-4107-9937-5b3f52150611

When in Firefox, if I attempt to print a page (either through typing Command-P or via the File menu), it crashes immediately (even before bringing up the popup to select printing options). It does this for all pages (ie. page content does not seem to matter). Also, if I go to the same URL in another browser such as Chrome, the page can be printed without incident. Here is the most recent crash ID and report: bp-365ce20b-9536-4107-9937-5b3f52150611 https://crash-stats.mozilla.com/report/index/365ce20b-9536-4107-9937-5b3f52150611

選ばれた解決策

sorry, version driver 5.2.1

この回答をすべて読む 👍 1

すべての返信 (5)

more options

Try to reset the print prefs on the about:config page.

You can check for corrupted and duplicate fonts and other font issues:

more options

I tried these procedures. What I did discover is that the problem is related to a specific printer. I will try uninstalling and reinstalling the printer drivers for the problematic printer next. However, it is still odd that I can print to that printer from Chrome and other apps, and only Firefox seems to have a problem with it. For reference, the printer is a Konica Minolta C360 PS.

この投稿は peterzejda により に変更されました

more options

Thank you, I have the same problem with Konica Minolta C284e

more options

On os x yosemite I solved by installing driver for os 10.10 Konica Minolta

more options

選ばれた解決策

sorry, version driver 5.2.1