We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't configure email account. "Configuration cannot be verified - is username or password incorrect?"

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: GuidoM

more options

I'm triying to setup a POP3 email account and I'm getting the same error on GNU/Linux Mint with Thunderbird 31.8.0 and on Mac OS X with Thunderbird 38.2.0 . I can access my webmail without issues, and the same settings are working perfectly on Debian GNU/Linux with Icedove 31.7.0 .

Also, Thunderbird fails to fetch new mails from the server into the inbox. Doesn't give any error message, but new mails do not enter. Again, everything is there when entering the webmail interface.

Any thoughts?

I'm triying to setup a POP3 email account and I'm getting the same error on GNU/Linux Mint with Thunderbird 31.8.0 and on Mac OS X with Thunderbird 38.2.0 . I can access my webmail without issues, and the same settings are working perfectly on Debian GNU/Linux with Icedove 31.7.0 . Also, Thunderbird fails to fetch new mails from the server into the inbox. Doesn't give any error message, but new mails do not enter. Again, everything is there when entering the webmail interface. Any thoughts?

すべての返信 (3)

more options

Those error messages in the account wizard are not he best. the most common issue is a firewall blocking access, but it asks about passwords and user names.

more options

How do I know for sure that the issue is the firewall blocking access? And how do I solve it?

more options

Any solutions?