Question

Freezing (not responding) on Windows 7 Pro after update to 41

9 年前

2015/09/29 13:25

Ever since the update to version 41 I have (not responding) errors on Firefox. Are there any solutions for this NEW version?

Thank you Phil Montalvan

Ever since the update to version 41 I have (not responding) errors on Firefox. Are there any solutions for this NEW version? Thank you Phil Montalvan

Answer 1 · 2015-09-29 13:25:55

2015/09/29 13:42

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Answer 2 · 2015-09-29 13:25:55

2015/09/29 15:16

Yes. It is also happening on another computer running Win 8.1 Pro.

Thank you

Answer 3 · 2015-09-29 13:25:55

2015/09/30 3:08

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?