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How can I add an email address to my safe list to stop its emails being sent to spam?

  • 2 件の返信
  • 4 人がこの問題に困っています
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  • 最後の返信者: BrianLB

BrianLB
BrianLB
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Many of my regular emails are being sent direct to the spam or junk folder when they are not spam and have no spam characteristics. Where can I find my list of safe email addresses and add to it the email addresses of these emails?

Many of my regular emails are being sent direct to the spam or junk folder when they are not spam and have no spam characteristics. Where can I find my list of safe email addresses and add to it the email addresses of these emails?

選ばれた解決策

Thanks, Sashoto. Of course: silly of me. I have now added the relevant email addresses to the safe lists in Gmail and Outlook, which I hope should do the trick.

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すべての返信 (2)

Sashoto Seeam
Sashoto Seeam
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Hello Brian, are you using Mozilla Thunderbird? If not then it will be better if you ask the question on the email provider / email client's forum.

BrianLB
BrianLB 質問者
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選ばれた解決策

Thanks, Sashoto. Of course: silly of me. I have now added the relevant email addresses to the safe lists in Gmail and Outlook, which I hope should do the trick.