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Firefox wont allow fastmail e-mail attachments

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: keithr

keithr
keithr
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I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser.

I tried re-installing Firefox, and also updating Java, all to no avail.

Any help appreciated

I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser. I tried re-installing Firefox, and also updating Java, all to no avail. Any help appreciated

すべての返信 (2)

Machine Master
Machine Master
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Hello there,

Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently.

You can try and clear the cache/cookies by doing the following:

1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now”

Finally, relaunch your browser and see if the issue still persists.

Hope this helps!

keithr
keithr 質問者
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Machine Master said

Hello there, Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently. You can try and clear the cache/cookies by doing the following: 1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now” Finally, relaunch your browser and see if the issue still persists. Hope this helps!

Tried it, but no difference. Thanks anyway.