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In Thunderbird 38.5 I cannot create a new message, reply, or forward. How do I do these things?

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: elyograg

Redtree1
Redtree1
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I am using Tbird 38.5 on Windows 10. I am opening messages in a new tab. I cannot create a new message. I cannot forward a message. I cannot reply to a message. If I close the program by clicking the X in the upper right hand corner, I must restart Win 10 to open Tbird again. I did find the EXIT button in the menu, and that does work.

How do I make the other functions work?

Thanks, Redtree1

I am using Tbird 38.5 on Windows 10. I am opening messages in a new tab. I cannot create a new message. I cannot forward a message. I cannot reply to a message. If I close the program by clicking the X in the upper right hand corner, I must restart Win 10 to open Tbird again. I did find the EXIT button in the menu, and that does work. How do I make the other functions work? Thanks, Redtree1

選ばれた解決策

What stops you doing these things?

Can you see the relevant buttons? Or menus?

Or are all the buttons in sight but not responding when clicked?

Try Thunderbird in Safe Mode to check if you have any addons causing trouble. Lightning is a prime suspect.

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird?redirectlocale=en-US&redirectslug=safe-mode

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すべての返信 (3)

Zenos
Zenos
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選ばれた解決策

What stops you doing these things?

Can you see the relevant buttons? Or menus?

Or are all the buttons in sight but not responding when clicked?

Try Thunderbird in Safe Mode to check if you have any addons causing trouble. Lightning is a prime suspect.

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird?redirectlocale=en-US&redirectslug=safe-mode

この投稿は Zenos により に変更されました

Redtree1
Redtree1 質問者
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Thanks - you got me on the right track. Having never heard of safe mode in Thunderbird, I looked it up. When I started Tbird in safe mode, the first thing I saw was an opportunity to end all addons and set all tools back to defaults. That did it.

Thanks again, Redtree1

elyograg
elyograg
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I thought I was having this problem, but it turned out that the message windows were opening on my second monitor, which was turned off at the time.