Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

messages disappearing

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: christ1

jMac
jMac
more options

I'm using TB version 38.5.1 on Windows 10. Within the last hour, two important messages came in from a person, but they disappeared. I saw them show up in the lower right corner, but they did not show up in a folder. I have several filters, but none that should apply to this person. I checked every folder, especially trash and junk. They were not in any filter. I went to my ISP website and the messages are in the email there. I have TB on a backup computer, with pretty much the same folders and filters, and the messaged DID show up in the inbox there.

Is there a way I can find out what happened to the two messages and prevent it from happening again?

I'm using TB version 38.5.1 on Windows 10. Within the last hour, two important messages came in from a person, but they disappeared. I saw them show up in the lower right corner, but they did not show up in a folder. I have several filters, but none that should apply to this person. I checked every folder, especially trash and junk. They were not in any filter. I went to my ISP website and the messages are in the email there. I have TB on a backup computer, with pretty much the same folders and filters, and the messaged DID show up in the inbox there. Is there a way I can find out what happened to the two messages and prevent it from happening again?

すべての返信 (1)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail