Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox can't load internet while IE can.

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: NickyBeele

NickyBeele
NickyBeele
more options

Firefox 44.0.1 can't connect to internet in SouthEast UK on Win7 Professional. All pages 'hanging' indefinitely. I can connect to internet on IE. I've cleared FF history, removed and re-added FF from Windows Firewall, made sure Avast antivirus and Malwarebytes are up to date; neither have FF listed as exceptions. My partner's FF (same version) is currently working on a Win7 laptop through the same router, but is a little slow. What else can I do?

Firefox 44.0.1 can't connect to internet in SouthEast UK on Win7 Professional. All pages 'hanging' indefinitely. I can connect to internet on IE. I've cleared FF history, removed and re-added FF from Windows Firewall, made sure Avast antivirus and Malwarebytes are up to date; neither have FF listed as exceptions. My partner's FF (same version) is currently working on a Win7 laptop through the same router, but is a little slow. What else can I do?

選ばれた解決策

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

この回答をすべて読む 👍 0

すべての返信 (2)

philipp
philipp
  • Moderator
more options

選ばれた解決策

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

NickyBeele
NickyBeele 質問者
more options

Thanks for the suggestion, but when I went to save my FF settings before uninstalling, FF was working perfectly again, so I'm not uninstalling. Don't know what the glitch was.