Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes, then it refuses to load webpages

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

bms4au
bms4au
more options

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210

Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip address, but it cannot load their DNS. The only fix I have found is to open up Internet Explorer, reinstall firefox, then open it back up. From there, the internet finally works/connects. This issue has been going on for about a week now.

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210 Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip address, but it cannot load their DNS. The only fix I have found is to open up Internet Explorer, reinstall firefox, then open it back up. From there, the internet finally works/connects. This issue has been going on for about a week now.

選ばれた解決策

yes, you are right - this new version is just fresh "out of the press" & it contains some changes that we hope can solve the exact crashing/page loading issue that you have described there...

この回答をすべて読む 👍 0

すべての返信 (3)

philipp
philipp
  • Moderator
more options

hi bms4au, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

bms4au
bms4au 質問者
more options

philipp said

hi bms4au, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

Must have literally just been released in the past couple hours! I reinstalled firefox just a couple hours ago.

I have installed the update. I will report back if Firefox crashes again.

philipp
philipp
  • Moderator
more options

選ばれた解決策

yes, you are right - this new version is just fresh "out of the press" & it contains some changes that we hope can solve the exact crashing/page loading issue that you have described there...