Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

History is being deleted when I restart firefox.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: cor-el

munph17
munph17
more options

I've been having an odd problem that started about a week ago. I've had no such issues using Firefox on the same computer for the last two years.

When I run Firefox, two windows open, both displaying the homepage. In options, it is clearly set to open only one window, displaying the home page. I noted that if I set that setting to display my last session's tabs, I get one window of my last session's tabs and one window of my homepage. But that's the smaller problem.

The bigger problem is, whenever I close Firefox, my history is deleted. It is set to remember history under the Privacy tab in Options, so that's not the problem. I've tried to change that setting to "Use custom settings for history," but it resets to "remember history" when I restart Firefox. It's getting to be really annoying, because I get logged out of all my accounts.

I tried refreshing, and it worked normally again for 2 days. After that, it started opening two windows and deleting history again. Is this a known bug in the latest version of Firefox? Any way to fix it? Thanks!

I've been having an odd problem that started about a week ago. I've had no such issues using Firefox on the same computer for the last two years. When I run Firefox, two windows open, both displaying the homepage. In options, it is clearly set to open only one window, displaying the home page. I noted that if I set that setting to display my last session's tabs, I get one window of my last session's tabs and one window of my homepage. But that's the smaller problem. The bigger problem is, whenever I close Firefox, my history is deleted. It is set to remember history under the Privacy tab in Options, so that's not the problem. I've tried to change that setting to "Use custom settings for history," but it resets to "remember history" when I restart Firefox. It's getting to be really annoying, because I get logged out of all my accounts. I tried refreshing, and it worked normally again for 2 days. After that, it started opening two windows and deleting history again. Is this a known bug in the latest version of Firefox? Any way to fix it? Thanks!

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have?

Are you using "Clear history when Firefox closes"?

Note that "Use custom settings for history" only allows to inspect and modify the history settings in case you haven't made changes. As long as all history setting are default then you will see "Remember History", so that should be OK and no need to worry.

You can check for problems with the sessionstore.js file in the profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder:

There are other things that need attention.

Your System Details List shows multiple Flash plugins.

  • Shockwave Flash 11.9 r900
  • Shockwave Flash 20.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\