Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

2 computers signed in to sync; where are the bookmarks on the other computer?

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

mmkjc23
mmkjc23
more options

I have 2 active W7 computers where I run firefox, both of them are signed in to my ff account, including sync. I've run syn several times on both computers. Sync always indicates it has run and was successful. Computer #1 has many bookmarks. Bookmarks is selected for sync on both computers. I go to find my bookmarks on computer #2, and the computer #1 bookmarks are not there. Where are they? Should be intuitive if there are no instructions as to where to go to find them, which I haven't found any. All the instructions say is that sync works, and that my bookmarks will be available on all devices when sync'd. But nowhere does it say where those bookmarks can be found. Very frustrating.

I have 2 active W7 computers where I run firefox, both of them are signed in to my ff account, including sync. I've run syn several times on both computers. Sync always indicates it has run and was successful. Computer #1 has many bookmarks. Bookmarks is selected for sync on both computers. I go to find my bookmarks on computer #2, and the computer #1 bookmarks are not there. Where are they? Should be intuitive if there are no instructions as to where to go to find them, which I haven't found any. All the instructions say is that sync works, and that my bookmarks will be available on all devices when sync'd. But nowhere does it say where those bookmarks can be found. Very frustrating.

すべての返信 (1)

guigs
guigs
more options

Hi mmkjc23, Thank you for your message, I understand that trying to sync your bookmarks has become frustrating and I am happy to help.

  1. First I would remove the account from the second computer and sign in with a new session from firefox.accounts.com.
  2. Then click on Tools > Sync Now and wait about 5 mins.
  3. Go into the Bookmarks library and search for one of the bookmarks you see on the first computer.

Does it appear? If not, there might be a corruption in the places.sqlite file that stores your bookmarks. First make a back up of the profile to not loose any bookmarks in the troubleshooting process: Back up and restore information in Firefox profiles - do this for both computers.

  1. Then try this add on to give the file a maintence. https://addons.mozilla.org/en-US/fire.../places-maintenance/
  2. Then log in one more time to sync.

Did they show up?