Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

'Desanexar' very slow to choose folder but when finnaly is there, it move file(s) fast.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Wayne Mery

HugoMelo
HugoMelo
more options

Using Firefox, Moz Backup and TB for years. Thanks. TB has add-in Extrator de anexos, working fine, keeping atacched files in the e-mail. It save a copy in another folder. Since two last updates, 'Desanexar' is very slow to get to the Folder I want. Inbox has only 73 e-mails. Sent has less than 400. I have 61 folders under Local Folders, but only use 8 regularly. Most is old e-mails storage. All e-mail folders together add up to 8.8 GB (Today I condensed some folders I do not use). FOur folders always opened in tabs. Large one has 1900 e-mails. Intel computer with 8 GB RAM, other software works fast. Use ESET NOD32 8. Any clues? Thanks, Hugo

Using Firefox, Moz Backup and TB for years. Thanks. TB has add-in Extrator de anexos, working fine, keeping atacched files in the e-mail. It save a copy in another folder. Since two last updates, 'Desanexar' is very slow to get to the Folder I want. Inbox has only 73 e-mails. Sent has less than 400. I have 61 folders under Local Folders, but only use 8 regularly. Most is old e-mails storage. All e-mail folders together add up to 8.8 GB (Today I condensed some folders I do not use). FOur folders always opened in tabs. Large one has 1900 e-mails. Intel computer with 8 GB RAM, other software works fast. Use ESET NOD32 8. Any clues? Thanks, Hugo

すべての返信 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.