Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cant reset password

  • 1 件の返信
  • 7 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

THMM
THMM
more options

Hey Mozilla,

I cant seem to change / reset my password for my Firefox sync account.

Please help, I miss my bookmarks soo much! :(

Thanks for the help in advance.

Br, Thomas M.

Hey Mozilla, I cant seem to change / reset my password for my Firefox sync account. Please help, I miss my bookmarks soo much! :( Thanks for the help in advance. Br, Thomas M.
添付されたスクリーンショット

すべての返信 (1)

philipp
philipp
  • Moderator
more options

hi, there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!

if you have your bookmarks only stored on the sync server and have no local copy of them or a copy on a different device you should not reset your sync password, as this will delete all data that is currently stored on the server!