Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I need Help from a human

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Moses

11hummingbirds11
11hummingbirds11
more options

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

この投稿は Moses により に変更されました

すべての返信 (1)

Moses
Moses
  • Moderator
more options

Mozilla doesn't provide telephone support. This is the only place for support at the moment. I'm sorry you've had a bad experience. By the way, please do not post personal information in the forum. It will only attract spammers. I've went ahead and removed your phone number for your privacy and security.

What password do you not remember? The Firefox Sync password? If you have lost your Sync password, visit this link to learn how to reset it.