Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

when i press open for the installer to show, nothing happens tried several time, no results

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: John99

fastmail
fastmail
more options

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

すべての返信 (2)

Fahim
Fahim
more options

Hi,

May be its browser problem. Try to download Firefox using different browser you have. Download and install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

John99
John99
more options

These are the full instructions for installing Firefox

Note the standard Firefox for Windows is a 32bit version. it is probably best to install that, at least initially.

There is a 64bit version for Windows now, but although we have had 64 bit for years on Linux & Mac s it is not yet mainstream in Windows, and is slightly more restricted than the standard 32 bit Firefox.

(It is possible to install & use both versions but let's not complicate matters right now)